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	Relationships	Welcoming of strangers	Interested in people with different experiences and backgrounds Pro-active in approaching and meeting new people Build a wide and diverse network of friends and acquaintances
		Rapport building	Shows warmth and attentiveness in building relationships Builds connections on a personal as well as professional basis Shows care and concern for the other person’s welfare
		Sensitivity to social/professional context	Pays attention to hierarchy and power relations, and how they may influence behaviour in different contexts Understands how given role relationships operate in different contexts, and the rights and obligations associated with them Understands how decisions are made in given contexts
		Interpersonal attentiveness	Pays attention to people’s personal sensitivities and avoids making them ‘lose face’ Encourages and builds people up by complimenting them appropriately and ‘giving them face’