Conversations that count workshop
Conversations that count
Understand the importance of getting to know to your customer base to gain valuable, actionable insights.
We often think about launching a great business, but what do our customers think?
In this session,鈥痽ou鈥檒l鈥痩earn the importance of getting to know your customer and how to have meaningful conversations that yield valuable, actionable insights.
We鈥檒l鈥痑lso cover鈥痟ow to make sense of what your customers are telling you to create a business that is desirable by your customers.鈥�
Who is it for?
Students interested in starting a business and want to learn how to conduct preliminary customer feedback.
What you'll gain?
By the end of this session, you will be able to:
- Understand how to conduct customer conversations
- Learn about the difference between surveys, interviews, and expert interviews
- Learn how to organise your user feedback into actionable insights.
Upcoming dates
Date: 4 Nov 2026
Time: 5.00pm 鈥� 6.00pm
Delivered: Delivered: Online Teams / The Climb, Junction Building (Campus)
Speaker
Chris Wilkinson, Student Innovation Officer at 海角社区 Enterprise
I design and deliver educational experiences that help students to explore their passions, develop enterprising skills and establish spin out ventures and start-ups.
Delivered by 海角社区 Enterprise, part of the 海角社区 Enterprise Launch Programme scheme, supporting 海角社区 students and graduates to develop entrepreneurial skills.